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Client Health Audit
A structured assessment of your key client relationships — surface hidden risks, weak spots and growth opportunities before they cost you revenue.
Client Relationship & Account Growth Consultancy
We help companies understand, protect and grow their most important client relationships — calm visibility for the clients you cannot afford to lose.
Relationship intelligence that helps businesses hear their clients, identify risk early, and protect recurring revenue. Specialist support in client relationship management, account management and partnership growth for companies that rely on trust, retention and long-term value.
You help businesses:
Services
From one-off audits to ongoing senior account leadership — choose the level of support your client relationships need.
A structured assessment of your key client relationships — surface hidden risks, weak spots and growth opportunities before they cost you revenue.
A senior relationship lead for your most important clients when you don't yet have a full-time account management function. We run calls, QBRs, renewals and upsell.
Partner relationship management, key stakeholder mapping, commercial introductions and senior client engagement strategy.
When a relationship is strained or at risk, we step in as a neutral partner — diagnose what went wrong and rebuild trust with a clear repair plan.
Turn stable accounts into growing ones. We identify upsell opportunities, expansion signals and partnership potential across your client base.
Pricing
Start with a free 30-minute Client Relationship Diagnostic. Then choose the package that fits where your client relationships are today.
A no-obligation call to understand your client relationship challenges and identify where the biggest risks — and opportunities — sit.
£750–£2,000
A focused review of your account list and CRM to surface relationship risk and prioritise action.
Includes:
We review:
Deliverable:
£950–£2,000
We assess the health of your most important client relationships and identify hidden risks, weak spots and growth opportunities.
We review:
Deliverables:
Best for: founders, CEOs, commercial directors, small B2B businesses.
Quoted per scope
We speak directly with selected clients on your behalf and capture what they really think — because clients often tell an external person things they won't tell the business directly.
We uncover:
Deliverables:
£2,000–£6,000 / month
A senior relationship lead for important clients when you don't yet have a full-time account management function.
Key deliverables:
Best for: founder-led companies, SaaS businesses, consultancies, agencies, fintechs, high-touch service businesses.
£3,000–£10,000 / project or retainer
For companies needing structured partnership and strategic client growth support.
£3,000–£8,000 / project or retainer
We help companies understand which client relationships are becoming fragile before they lose the account.
"We identify hidden relationship risk before it becomes revenue loss."
We offer:
This is not private investigation in a creepy sense. It is structured client intelligence.
£3,000–£10,000 / project or retainer
Before you sign a partner, distributor, reseller, supplier or strategic alliance, we assess whether the relationship is commercially and reputationally safe.
We review:
"Know who you are partnering with before your brand, clients or revenue are exposed."
£3,000–£5,000 / project or retainer
When a client leaves, most companies don't know the real reason. We find out.
"Find out why clients leave — and stop the pattern repeating."
£3,000–£10,000 / project or retainer
When a client relationship is tense, we act as a neutral relationship investigator.
"We uncover what has really gone wrong, then rebuild trust."
£3,000–£10,000 / project or retainer
Sometimes client problems are caused by internal misalignment. We investigate.
"We find the internal relationship failures that create external client risk."
About
We are exceptionally skilled at building trust, reading client dynamics, spotting risk early and turning relationships into long-term commercial value.
We help businesses strengthen their most important client relationships, identify risk before it becomes churn, and create account management systems that improve retention, trust and long-term revenue.
We come in as a senior relationship partner — reviewing the health of key accounts, identifying hidden risks, improving communication, and creating practical account management systems that protect revenue and build trust.
How We Make You Feel
Relationship risk is emotionally stressful. Our work replaces uncertainty with calm, structure and confidence.
"We have fewer surprises."
Relationship risk is emotionally stressful. Calm is a premium feeling — and it comes from visibility.
"The client situation is finally under control."
"We finally understand what our clients are really thinking."
Not just what's in the CRM, but hidden frustrations, unspoken expectations, political dynamics, relationship risks and opportunities for growth.
"We know which accounts are safe, which are at risk, and what to do next."
We remove ambiguity.
"Our most important client relationships are being protected."
We're not just "managing accounts." We are protecting revenue, reputation, trust, renewals and future opportunities.
"We now look more mature and credible to our clients."
Better communication, better follow-up, better meetings, better escalation handling, better stakeholder management.
"The relationship knowledge now belongs to the company, not just one individual."
Many founder-led companies have client relationships sitting in one person's head. We change that.
"We are not just serving clients; we are growing them."
You clearly see upsell opportunities, renewal readiness, expansion signals, partnership opportunities and client lifetime value.
Before & After
Contact
Let's talk about your client relationships. The diagnostic is free, confidential and no-obligation. We'll identify where your biggest risks and opportunities sit — and whether Voxira can help.